Walmart is the largest retailer to implement a nationwide face mask policy in an effort to slow the spread of the coronavirus. Target, Kohl's, CVS, and others have also announced that shoppers must wear masks inside their stores. But Walmart is tackling the problem of enforcement head on with designated Health Ambassadors. These Health Ambassadors will receive special training to enforce the face mask policy while keeping confrontations with customers at a minimum.
“Our Health Ambassadors are receiving special de-escalation training to help make the process as smooth as possible for customers,” Walmart spokeswoman Rebecca Thomason said in a statement to The Post.